Cookie Policy
1. What Are Cookies?
Cookies are small text files placed on your device by websites you visit. They are widely used to make web applications function properly, remember user authentication states, and maintain secure sessions.
2. Our Privacy-First Commitment
No Third-Party Advertising Trackers
Grove does NOT use third-party advertising cookies, cross-site trackers, behavioral profiling cookies, or commercial data-mining scripts.
3. Cookies We Actually Use
We only use Strictly Essential cookies required for authenticated hotel operations:
| Cookie Name | Category | Purpose | Duration |
|---|---|---|---|
| sb-access-token | Essential / Auth | Maintains secure JWT token for staff and owner authentication. | Session / 1 hr |
| sb-refresh-token | Essential / Auth | Enables secure token refresh so active staff remain logged in. | Persistent (30d) |
4. Managing & Disabling Cookies
Because these cookies are strictly essential to authenticate your staff session and verify your hotel workspace, disabling cookies in your browser settings will prevent you from logging in to the PMS dashboard.
5. Contact Us
If you have questions regarding our cookie practices, please contact privacy@grovepms.com.